Effective Date: 23/11/2023
Thank you for shopping at watchtv.shop. We appreciate your business and want to ensure your satisfaction with our products. Please read this policy carefully to understand our refund process.
1. Returns and Refunds:
We accept returns within [number of days, e.g., 30 days] from the date of purchase. If [the product] is defective or damaged upon receipt, or if you are not satisfied with your purchase, please contact our customer service team at Elyaakoubi30@hotmail.com to initiate the return process.
2. Eligibility for Returns:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within [number of days, e.g., 5 business days].
4. Shipping Costs:
Shipping costs for the return of the item will be at the customer’s expense unless the return is a result of our error (e.g., you received an incorrect or defective item). In such cases, we will provide a prepaid shipping label.
5. Contact Information:
If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at Elyaakoubi30@hotmail.com or [phone number].
6. Changes to This Policy:
We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.
By making a purchase on watchtv.shop, you agree to this refund policy.
Remember to adapt the policy based on your specific products, business practices, and legal requirements. It’s also advisable to seek legal advice to ensure your policy aligns with relevant laws and regulations.
